I didn’t receive the machine yet

Response from supplier:
Hello Samman, first of all, thanks for providing this opportunity to cooperate with you.
The reason why you have not received the machine yet is that the machine is still within the agreed transportation time range.
We sent you a test video of the machine after it was completed on May 22, 2025, and arranged the shipment after you confirmed that there was no problem.
According to our communication, the machine ship from the factory to the port of China, waiting for loading, and ship from the port of China to the port of Dubai by sea, all of which takes time. As of June 17, 2025, it is still within the agreed transportation cycle. We have urged the shipping company to expedite the transportation and hope that you can receive the machine as soon as possible.
At the same time, please understand that sea transportation is different from air transportation. It takes time to transport. We are also within the agreed time and have not overdue.
Thanks for your understanding, best regards!
17 Jun 2025